Delete Your Account & Data
This page is for players of Defying Heaven: Path of Slaughter — the online pixel cultivation game at
play.tiennghich.world and in the Android app com.defyingheaven.game,
operated by the Defying Heaven team. You can ask us to delete your whole account and its data, or only some of your
data while keeping your account.
Request deletion
Your email app should now open with the request filled in — press Send.
If it did not open, email this to support@tutienpixel.com from the address of your account:
You can also send the same request through Support inside the game, while logged in to the account.
What happens next
- We confirm the request with the email address of the account (so nobody else can delete it). Please send it from that address or answer our confirmation email.
- We delete the data within 30 days and let you know when it is done.
- Uninstalling the app or not playing does not delete your account — please use this page.
What is deleted and what is kept
| Data | Account deletion | Kept afterwards |
|---|---|---|
| Username, email, password, display name | Deleted | — |
| Characters, realm, items, gear, Spirit Stones, Immortal Jade, quests | Deleted | — |
| Friends, sect / guild membership, rankings | Deleted | — |
| Chat and Support messages | Deleted | — |
| Payout details (bank account, USDT wallet) | Deleted | — |
| Device, IP and login logs | Deleted | — |
| Payment and payout records (amount, method, date, order ID) | Detached from your profile | Kept as long as accounting, tax and anti-fraud laws require (generally up to 10 years), then deleted |
Anonymous statistics that cannot identify you (for example, total players per day) may be kept. Read the full Privacy Policy. Questions: support@tutienpixel.com.